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News & articles

Writing from the association on certification, community, standards and the realities of dental office management.

The anatomy of a great dental office manager
August 1, 2026

The anatomy of a great dental office manager

There is no single type of person who becomes a great dental office manager. But spend enough time around the best ones and certain qualities keep showing up.

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The CDCP and you: what every dental administrator should know
July 2, 2026

The CDCP and you: what every dental administrator should know

The Canadian Dental Care Plan changed the conversations happening at the front desk. Here is what it asks of administrators, and why staying current matters.

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Finding your people: why community matters in dental office management
June 1, 2026

Finding your people: why community matters in dental office management

Dental office administration can be an isolating profession. You can be surrounded by people and still feel professionally alone. That is the problem community solves.

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What getting certified actually means for your career
May 16, 2026

What getting certified actually means for your career

“Do I really need a certification? Everyone already knows what I can do.” It is a fair question, and the answer is more nuanced than a simple yes.

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More than a title: the case for recognizing dental office professionals
April 6, 2026

More than a title: the case for recognizing dental office professionals

One week of recognition a year does not come close to capturing what this role demands. Recognition has to mean more than a calendar reminder.

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Why dental office managers deserve a national community
March 22, 2026

Why dental office managers deserve a national community

There is a particular kind of exhaustion that comes from doing everything right and having nobody notice until something goes wrong.

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How going paperless can save your practice and the environment
October 2, 2024

How going paperless can save your practice and the environment

Becoming a paperless office means much more than reducing paper consumption. Here are the benefits to your practice, to the environment, and how to start.

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Membership is free, and certification gives your experience a credential the whole industry can read.